Custom AI solutions & automation

Where small teams lose time

The same questions, answered again and again.
Enquiries scattered across email, phone and messages.
Copying information from one tool to another by hand.
Knowledge that is hard to find when someone needs it.

Practical use cases

Examples of what’s possible. Every project is scoped to your needs.

Example: a restaurant’s booking enquiries

Customer request
“Hi, do you have a table for four on Saturday around 9pm?”
AI processing
The message is recognised as a booking request.
Data organised
Saturday, 21:00, four people — checked against your availability.
Human review
A reply is drafted and waits for your approval.
Action completed
Approved and sent. You stay in control of every reply.

Enquiry sorting and reply drafts
Incoming messages are read, categorised and answered in draft, for a person to check and send.
Repetitive admin
Routine steps — filling in forms, moving data, sending standard updates — handled automatically.
Search across your own documents
Ask questions in plain language and get answers from your own files, manuals or price lists.
Custom internal tools
A small application for a specific job, built the way your team already works.

Custom development and integrations

We build each solution around your process. Where your existing services allow it — email, spreadsheets, booking systems, CRMs — we connect to them instead of replacing them.

AI suggests and prepares; people decide. Where a mistake would matter, a person reviews the result before anything is sent or saved.

How a project starts

A conversation about the problem
You tell us where time goes and what you’d like to change. No technical knowledge needed.
A clear proposal
We suggest an approach, explain what it would and wouldn’t do, and quote for it.
Build, test and refine
We build it, test it with your real cases, and adjust it together before it goes into daily use.